Disclaimers

We're currently open by appointment only.

Monday - 1p-8p

Tuesday -  10a-8p

Wednesday - Friday 10a-8p

Saturday - 10a-7p

Sunday - 10a-4p

Spa reservations are available by appointment only. Please call in advance at (347) 974-1055 to assure availability or book your appointment online at www.TheMJTreatment.com. A credit card, cash deposit, or gift certificate number is required to secure all appointments. If the value of a gift certificate is less than that of your scheduled appointment, we may also require a credit card number. No exceptions.

Your spa treatments are reserved especially for you. We value your business and ask that you respect the spa’s scheduling policies. Should you need to cancel or reschedule, please notify us at least 24 hours in advance. 

Any cancellations with less than 24 hours of notice are subject to a cancelation fee amounting to 50% of the cost of the scheduled service. No shows are charged a cancellation fee of 50% of full service initially scheduled. When an appointment is cancelled, the cancellation fee will not be applied to a future appointment. Clients who miss their appointments without giving any prior notification will be charged in full for the scheduled service. We recognize the time of our clients and therapist is valuable and have implemented this policy for this reason. When you miss an appointment with us, we not only lose your business but also the potential business of other clients who could have scheduled an appointment for the same time. For these reasons, we are obligated to compensate our therapists for their time as well as makeup for the lost revenue. This policy allows us to retain great therapists.

New guests are required to fill out a New Client Profile upon arrival. Please call or text prior to arriving. We ask that you arrive and enter at least 10 to 15 minutes prior to the start time of your FIRST scheduled service. 

We accept cash, gift certificates and most major credit cards (Visa, Master Card, Discover, American Express). Tax is only applied if paid by credit card or debit card. No personal checks and no cash refunds. We do not accept insurance. Taxes and gratuities are not included in prices listed.

The MJ Treatment is an atmosphere of serenity, we respectfully request that you refrain from bringing children into the spa.

Please advise our staff of any special requests, sensitivities or allergies, and if you are pregnant, nursing or taking any medication. We will use this information to keep you comfortable and safe throughout your Spa experience. Please notify us of any discomfort or preferences regarding room temperature, music volume, or massage pressure during your Spa experience. Please turn off all cell phones while in the spa. The MJ Treatment is a smoke-free environment. We suggest leaving all valuables at home.

We recommend that you drink plenty water, limit or avoid alcohol, and get plenty of rest to minimize the effects of the altitude.

We provide you with a shoe covers or sandals to wear if needed which are located in each room. During your service, you will be professionally draped at all times. Know your modesty limits. Spa therapists are sensitive to privacy issues–to wear or not to wear undergarments is your choice.

There is really no limitation. Generally, we recommend a belly cast be made between the 30 and 38 weeks of pregnancy.

You can wear something comfortable and preferably old since it may be ruined during the casting process.  Casting is made on bare skin or an old bra may be worn.  Wearing a bra will give you added lift and support. For the lower part of your body, you can wear a pair of old panties, boy shorts or sweatpants. (no sports bra, lace or embellishments on the bra.)

Your raw cast can stay with you. If you decide to purchase an add-on option, your finished cast can take anywhere from 2-8 weeks depending on the work being done to it. When completed, the spa will contact you for pickup. Your belly cast must be picked-up within 7 days to avoid storage fees of $3.00 per day. Any belly/body cast leftover 30 days will be considered the property of the MJ Treatment.

If the Casting product is not picked up by the client with-in 30 days, we reserve the right to claim it ownership as "Property of The MJ Treatment".

The MJ Treatment will travel to the following locations (no travel fee within 5-mile radius of 10467): Bronx, Yonkers, and Mt. Vernon.

* Other Boroughs/Cities there is a travel fee starting at $45+. *In NYC, there is a parking fee if we park in a parking lot due to no street parking.

We welcome your calls with questions. We can be reached at (347) 974-1055 or you can email us at info@TheMJTreatment.com.

Your cast can be shipped anywhere in the U.S. by either Fed-Ex or UPS at an extra cost. While we make sure that each cast is safely packed, we cannot be responsible for damage that occurred during shipping. However, in the unlikely event that there is an issue with your cast we will provide step by step guidance on how to repair minor chips or cracks.

Yes. We are now accepting FSA and HSA.

Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) are programs that allow you to set aside money (before taxes) for specific health care expenses. If you’re unsure whether or not you have an FSA or HSA, please check with your employer or insurance company.

The MJ Treatment accepts FSA and HSA dollars for massage, as long as your FSA or HSA card is affiliated with a major credit card. You may want to also contact your carrier for details of your plan and contact your doctor.

If your benefits expire at the end of the year, make sure you get the most of your benefits before time runs out. You have until Monday, December 31 at 11:59 p.m. EST to use your FSA dollars. Be sure to double-check with your carrier for details on your plan.

We recommend that you contact or refer to the HSA/FSA plan that you participate in. Every HSA/FSA account covers different services. Upon check out, Square typically accepts an FSA/HSA Card that has a Master or Visa logo. 

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*Please Note: If a medical professional deems an alternative form of medicine such as Massage, Lymphatic Drainage, etc - as necessary for the treatment of a Chronic Medical Illness - will aid the recuperation process from a significant injury, account holders will have to obtain a Letter of Medical Necessity (LMN).

If an account holder has a medical condition that will require a service to be included in a treatment plan, a physician must produce a "Letter of Medical Necessity" containing a specific diagnosis about how that specific service will be used to alleviate the issue. 

Additionally, the physician must outline how long the treatment will last and another LMN must be submitted if the treatment exceeds the current plan year.

We understand that unanticipated events happen occasionally in everyone’s life but if you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. If you arrive 15 minutes or more late for a scheduled appointment the therapist has the right to refuse service or reduce the length of the service to ensure that their next scheduled appointment does not have to be pushed back. If we cancel your appointment because of your lateness you will charged according to our cancellation policy. You are responsible for your appointment times so if you  are running late, please call us to see if we are able to honor the full session.

No refunds (No Exceptions) on Gift Certificates, Products, Services, Packages, or Series of services purchased, and you must be 18 years or older to purchase gift certificates. Gift certificates may, however, be transferred to an individual other than the individual they were purchased for. If a gift certificate is lost, stolen, destroyed or used without permission, a replacement will not be provided

Gratuities are always left to the discretion of our clients. Gratuities are accepted for exceptional service. We do have envelops in the front desk, if needed. For those new to spa culture, typical gratuities for spa services begin at 18% and may be higher based upon satisfaction level (based on non-discounted rates). Gratuities are not included in the listed prices or spa packages.

Inappropriate behavior will not be tolerated. Suggestive comments, sexual innuendos, crude behavior, fondling yourself while getting massaged, or touching of a massage therapist in an inappropriate way will result in the termination of the massage session and will be escorted out. If the therapist feels their boundaries have been crossed or violated the client will not be allowed to return for further massages.  Our full fee will be expected.

Kindly be advised that deposits made for spa services are non-refundable in the event of a no-show or if the intended recipient decides not to proceed with the scheduled appointment. We kindly request that all appointments be either honored or canceled with ample notice to prevent forfeiture of the deposit. We appreciate your cooperation and understanding in this matter.

Kindly be advised that online booking for couples massage appointments is unavailable. To secure the availability of two therapists concurrently, we kindly request that you contact us directly to arrange your appointment. While only one individual is required to confirm the appointment with a credit card deposit, both parties are obliged to complete their intake forms before the scheduled services. We appreciate your cooperation in this matter.